Terms of Service

Welcome to Birdlap
Last Updated: October 14, 2025

These Terms of Service ("Terms") govern your use of the website birdlap.com and all associated services, features, tools, and transactions offered by Birdlap. Please read these Terms carefully before accessing or using our website. By visiting our site or purchasing from us, you agree to be bound by these Terms.

If you do not agree to all the terms and conditions herein, you may not access the website or use any services.

🛍️ 1. General Information

Birdlap.com is owned and operated by Birdlap, an Indian women's wear brand. We offer traditional and contemporary clothing via an e-commerce platform hosted by Shopify. These Terms apply to all users of the site, including browsers, customers, vendors, and content contributors.

📦 2. Online Store Terms

You must be at least 18 years old or the age of majority in your jurisdiction to use this site or make purchases.
You may not use our products for any illegal or unauthorized purpose.
You agree not to transmit any worms, viruses, or any destructive code.

🧾 3. Product Information & Accuracy

We make every effort to display our products as accurately as possible, including colours, fabrics, and descriptions. However, due to differences in screen settings and handmade variations, actual products may vary slightly.

We reserve the right to:

Correct any errors or omissions in product details, pricing, or availability.
Change or update product offerings at any time without notice.

💳 4. Payment & Billing

Birdlap accepts multiple payment methods including credit/debit cards, UPI, and Cash on Delivery (on eligible PIN codes). By providing your payment information, you represent and warrant that:

You are authorized to use the payment method.
All billing information is true, complete, and current.

We reserve the right to cancel orders suspected of fraud or unauthorized activity.

🚚 5. Shipping & Delivery

All orders are processed within 7 business days. Shipping timelines vary by location. Please refer to our Shipping Policy for full details.

🔁 6. Returns & Exchanges

We accept returns or exchanges within 7 days of delivery, subject to our quality checks and eligibility criteria. Please read our full Return & Exchange Policy for information on conditions, pickup charges, and non-returnable items.

Note: We issue store credit only; we do not provide refunds.

⛔ 7. Prohibited Activities

You agree not to:

Use the site for any unlawful or harmful purpose.
Interfere with the security, functionality, or performance of the site.
Attempt to gain unauthorized access to other users' data or accounts.
Resell or reproduce any portion of the site or its content without written permission.

🛡️ 8. Intellectual Property

All content on birdlap.com—including logos, images, text, graphics, and product designs—is the intellectual property of Birdlap or our partners. Unauthorized use or reproduction is strictly prohibited.

📬 9. Communications

By using our Services or creating an account, you consent to receive communications from us electronically (via email, SMS, or WhatsApp) regarding your orders, offers, and account updates.

You may unsubscribe from promotional emails at any time, though transactional messages related to your orders may still be sent.

📈 10. Third-Party Services

We may use third-party tools or services (like Shopify, payment gateways, shipping partners) to help operate our store. These services are governed by their own privacy and terms policies. Birdlap is not liable for any issues that arise from third-party services.

📍 11. Termination

We reserve the right to suspend or terminate your access to the site at our discretion, without notice, if we believe you’ve violated any part of these Terms or engaged in inappropriate conduct.

⚖️ 12. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Mumbai, Maharashtra, unless otherwise agreed in writing.

🔄 13. Changes to These Terms

We reserve the right to modify these Terms of Service at any time. Any changes will be posted here with an updated "Last Updated" date. Continued use of the site following any changes means you accept those updates.

📞 Contact Us

If you have any questions about these Terms or anything else, reach out to us:
📧 support@birdlap.com
📞 +91 7590091648

An outfit that moves with your life. From quiet mornings to vibrant celebrations, make it yours—your way. Every day, every occasion.